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Girl hammering a computer.

Why Marketing Needs to Play Nice With IT

On December 12, 2011, in Business, by Ghennipher
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A reprint of my arti­cle orig­i­nally posted at ClickZ.com

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email-time-infographic

Best and Worst Times to Send Emails

On November 21, 2011, in Internet Marketing/SEM, by Ghennipher
1

Pure 360 cre­ated this great info­graphic of the best and worst times to send out a mar­ket­ing email for opti­mal open-​​​​rates.

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Business of Blogging Presentation Slides

On September 15, 2011, in Social Media, by Ghennipher
1

I gave a pre­sen­ta­tion about blog­ging today to the David Eccles School of Busi­ness at the Uni­ver­sity of Utah. It’s a great group of stu­dents learn­ing dig­i­tal mar­ket­ing. I geeked out at them, and told them that no mat­ter what their mar­ket­ing duties are, the name of the game is their mind­set. Under­stand­ing the inner lives of their […]

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roi

Expectation Management — Social Media ROI

On September 12, 2011, in Social Media, by Ghennipher
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Cute video on the delu­sional expec­ta­tions some CEOs have about social media ROI. In my 6 years of cor­po­rate and small busi­ness social media con­sult­ing, I’ve come to believe that the biggest prob­lem around social media ROI is fig­ur­ing out which dig­i­tal mar­ket­ing efforts should get credit for a con­ver­sion. It’s easy to say that social media […]

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SMicons

Is Social Media A Sustainable Business Marketing Model?

On July 8, 2011, in Social Marketing, Social Media, by Ghennipher
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It seems that among some peo­ple in the IT world, there’s a strong sen­ti­ment that social media is a fad. My com­men­tary on this is at my busi­ness site. Read the rest of the article here.  

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Customer Survey Hell

Please Stop Distilling Every Brand Experience in my Life Down to a Scale of 1– 5

On June 13, 2011, in Social Marketing, by Ghennipher
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Thanks for vis­it­ing. Will you please rate your read­ing expe­ri­ence? Wait, this one is even bet­ter… We’d like your feed­back. Thank you for vis­it­ing my web­site. You have been ran­domly selected to par­tic­i­pâté in a cus­tomer sat­is­fac­tion sur­vey to let me know how I can improve your web­site expe­ri­ence. The sur­vey is designed to mea­sure your entire […]

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10 Years Agile Meeting

Agile and Highest Business Value

On February 23, 2011, in Agile, by Ghennipher
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Once the rock­ets are up, who cares where they come down. That’s not my depart­ment says Werner von Braun”
–Tom Lehrer

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