Social Marketing

SMicons

Is Social Media A Sustainable Business Marketing Model?

On July 8, 2011, in Social Marketing, Social Media, by Ghennipher
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It seems that among some peo­ple in the IT world, there’s a strong sen­ti­ment that social media is a fad. My com­men­tary on this is at my busi­ness site. Read the rest of the article here.  

Customer Survey Hell

Please Stop Distilling Every Brand Experience in my Life Down to a Scale of 1– 5

On June 13, 2011, in Social Marketing, by Ghennipher
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Thanks for vis­it­ing. Will you please rate your read­ing expe­ri­ence? Wait, this one is even bet­ter… We’d like your feed­back. Thank you for vis­it­ing my web­site. You have been ran­domly selected to par­tic­i­pâté in a cus­tomer sat­is­fac­tion sur­vey to let me know how I can improve your web­site expe­ri­ence. The sur­vey is designed to mea­sure your entire […]

Problems With Social Metrics

On May 26, 2010, in Social Marketing, by Ghennipher
1

Image via Wikipedia A while ago, I wrote a blog post on 5 ways to mea­sure suc­cess with social media mar­ket­ing. Today I ran across a great real-​​​​world exam­ple of the dif­fi­cul­ties mar­keters have when set­ting up and mea­sur­ing mean­ing­ful met­rics in social mar­ket­ing from Aliza Sher­man at Web Worker Daily. I agree whole­heart­edly with Aliza Sher­man’s point that we […]

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