Thinkstock Single Image Set

Geoff Liv­ingston posted a great list of 25 ways to know whether you’ve got a strong Social Media Con­sul­tant or Agency. This was in response to the recent influx of “social media experts” enter­ing the space who are clearly unqual­i­fied and can cause more harm than good to your business.

Some salient points for Marketing/​Communications Man­agers to con­sider from his post:

  • Inte­grates social media as part of larger mar­ket­ing strat­egy(exam­ple: Razor­fish)
  • Under­stands that Radian6 and other mon­i­tor­ing tools are vastly supe­rior track­ing tools in com­par­i­son to Tech­no­rati (which really isn’t an indi­ca­tor of much these days) (exam­ple: Fleishman’s Matt Dick­man)
  • Under­stands that social media expands beyond search engine opti­miza­tion tac­tics that lead to Diggs, Stum­bles (Stum­ble­Upon) and link bait­ing (exam­ple: Key Relevance’s Li Evans)
  • Knows that social net­work­ing works best when they are con­vers­ing, shar­ing, and being human (i.e. doesn’t self-​​promote) (exam­ple: Jason Falls)
  • Under­stands that social media is more than just cre­at­ing and deliv­er­ing con­tent or regur­gi­tat­ing exist­ing pro­mo­tional copy Joseph Jaffe”

If you’re ready to start com­mu­ni­cat­ing with your cus­tomers via social media, choose your social media con­sul­tant with care. Check out the full arti­cle here.