Geoff Livingston posted a great list of 25 ways to know whether you’ve got a strong Social Media Consultant or Agency. This was in response to the recent influx of “social media experts” entering the space who are clearly unqualified and can cause more harm than good to your business.
Some salient points for Marketing/Communications Managers to consider from his post:
- “Integrates social media as part of larger marketing strategy(example: Razorfish)
- Understands that Radian6 and other monitoring tools are vastly superior tracking tools in comparison to Technorati (which really isn’t an indicator of much these days) (example: Fleishman’s Matt Dickman)
- Understands that social media expands beyond search engine optimization tactics that lead to Diggs, Stumbles (StumbleUpon) and link baiting (example: Key Relevance’s Li Evans)
- Knows that social networking works best when they are conversing, sharing, and being human (i.e. doesn’t self-promote) (example: Jason Falls)
- Understands that social media is more than just creating and delivering content or regurgitating existing promotional copy Joseph Jaffe”
If you’re ready to start communicating with your customers via social media, choose your social media consultant with care. Check out the full article here.

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