There’s an interesting topic being discussed over on Web-Strategist.  Once again, Jeremiah Owyang challenges us to think of a new paradigm that could change the way companies relate and react to their customers.  Ultimately, I disagree with what he says although I think he’s onto something:  communities of customers, when banded together will have greater power in product development to the extent that companies will have to adjust their product strategies to meet these demands.DIGITAL STREET JOURNAL

You should read the whole article.

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